Today’s workplace extends well beyond organizational boundaries, and there is an increasing need to connect your entire business value chain, including your Firstline workers, vendors, partners, suppliers, and customers. A disconnected value chain hinders productivity, slows down decision making, prevents the ability for insights to surface from the field, and creates potential for customer dissatisfaction. Today, consumer messaging apps are often used between people across the value chain, but this poses security, privacy and compliance risks to company data. Microsoft Kaizala aims to solve a lot of these challenges, especially in mobile-first, developing markets.
Microsoft Kaizala is a simple and secure mobile app, with easy sign-up using just a phone number. It enables networks of people to connect and coordinate work across their roles, spanning Firstline workers, vendors, partners, suppliers, customers, and citizens. Many organizations are already doing amazing things with Kaizala.